Experience Design
Our experience digital service offering enables us to craft end-to-end user experiences from analysis to interface design.
Research
& Analysis
Holistically studying your target audience to unveil user problems, design opportunities and crucial information to use in the product design process.
- Qualitative research
- Quantitative user data
- Persona & empathy maps
Service
Design
Breaking services into interactions between the users and the business. This lets us measure the positive experiences, frustrations, impact of digitization and overall system mapping to achieve a smooth journey.
- Journey maps
- Service blueprints
- Process and system mapping
Product
Design
Leveraging the critical process that designers use to blend user needs with business goals. We enable businesses to create successful products through user experience and interface design.
- User flows
- Interface digital
- Interaction digital through prototyping
Product
Our digital product expertise enables us to best define the product market fit and delivery strategy, thereby ensuring there is user adoption upon release.
Product
Strategy
Shaping business problem statements, and creating the product strategy that will drive business outcomes. This is done through the delivery of best-in-class user experiences that are enabled through the latest technologies.
- Client value proposition
- Product definition and features
- Product roadmap
Analysis
Determining the definition of a product requirement based on broad and deep research and analysis, or the collection of business requirements from stakeholders or end-users.
- Market research
- User stories/epics
- User and stakeholder interviews
Performance
Management
Actively monitoring and tracking the market and technical performance of the product or platform against identified business KPIs.
- Product enhancements
- New product features
- System enhancements
Delivery
Management
Delivering the product or platform strategy via a highly-skilled, multi-disciplined group of people, focused on seamless delivery management.
- Product delivery across digital channels
- Agile delivery and value creation
- Platform adoption across business lines
Application Development
Developing applications enables us to define application architecture solutions and deliver interactive digital experiences for end-users.
Solution Consulting
Providing end-to-end recommendations for optimizing processes for a better user experience as well as heightened performance.
- Research/analysis
- Technology recommendations
- Solution optimization
Web Application Build
Delivering responsive web application experiences in various technologies, with intuitive and interactive interfaces.
- Angular
- React
- Progressive Web Apps
Mobile Application Build
Developing a best-in-class mobile application for banking and insurance firms for mass market customers.
- React native
- IOS
- Android
Accelerated Prototyping
Creating rapid prototypes within aggressive timelines to showcase the art of the possible for a new product or feature propositions.
- Rapid prototype builds; typically within weeks
- Third-party product exploration
- Framework development
An Overview of our Program Engagements
Product
Development
We ideate and create user-centric products, from Neo-banking and Investment Platforms, to Self-service Insurance Experiences.
Mobile
Experiences
We enable leading financial institutions to connect with their users through interactive mobile experiences.
Desktop
Experiences
We create everyday business tools that support digitization and data reporting, and that allow the workforce to deliver seamlessly.
Data
Insights
We collaborate with our data experts to harness internal and external data sets in order to enrich the customer and employee experience through data visualization.
Consulting
Engagements
Our team of practitioners are deployed to extend and enhance the capabilities of some of the leading financial institutions globally.
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